MaxatecMaxatec

System Integrators

Your business relies on your reputation for both technical and business expertise through the implementation of leading-edge technology for the benefit of your customers.  At Maxatec we understand these requirements and we have a long-standing pedigree in providing products and service in support.  Our extensive range of unique products and professional services can be blended as required to assist in your project delivery.  Our quality standards enable us to develop and control bespoke configurations, private branding, documentation and support SLA procedures.

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You'll benefit from

benefits
  • Bespoke developments and configuration
  • Expertise in hardware integration
  • Private branding if required
  • Maintenance contracts - standard or bespoke
  • ISO 9001:2008 documentation control
  • Fast response and support

 

Training

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We are the preferred training provider for industry leading manufacturers because they trust us to deliver outstanding service. We are committed to ensuring personnel are equipped with the skills to help you achieve best value from our solutions.

Dedicated support

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Maxatec is committed to providing a first class service to all partners, from initial consultative stages to continued technical support and maintenance. We're always sensitive to the client relationships of our partners and pride ourselves on our reputation for integrity and transparent working practises.

Trusted training providers for our brand partners

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Accreditation and Associations

BAPCO is an independent, user led, professional members Association to promote, influence and advance the development and use of communications and information management systems for the safety and security of the public.

Serving more than 900 members in 43 countries, AIM (Association for Automatic Identification and Mobility) is dedicated to accelerating the growth and use of AIDC technologies and services around the world.

ISO is an International Standard for developing, implementing and improving the effectiveness of a quality management system to enhance customer satisfaction by meeting customer requirements.

Case Study

Crystal Service chooses CognitiveTPG printer for Russian fiscal market. We helped Crystal Service meet the demands of the huge Russian retail market with a CognitiveTPG POS system.

Crystal Service, established over 15 years ago and with offices in Moscow and Saint Petersburg, primarily develops software as well as supplying hardware, services and supplies to the retail and fuel vending markets.

Crystal evaluated a number of single station thermal printers for use as a fiscal device with a modular POS system. The selection of the CognitiveTPG printer Model A798 was based on performance, ergonomics, specification and reliability as well as the ease of developing and integrating a fiscal module for use with the printer – an essential requirement in the Russian market due to fiscal legislation and directives.

Crystal Service has now developed a fiscal printer, the Pirit FR01К, to be utilised with a modular POS system for the huge Russian retail market. The product is suitable not only for national retailers, but also for small regional clients. Demand for modular systems in comparison with other types of front office POS technology has grown strongly in recent times. There are a number of reasons for this development, the first being that modular systems are significantly lower cost than integrated POS systems, making a modular set-up very attractive to small retail outlets. The second reason is that when using a modular system the customer can select any PC and is not tied to a particular model or brand. Furthermore, demand is constantly increasing due to technology developments at the point-of-sale within the Russian retail market. The introduction of modular point-of-sale systems utilising a fiscal printer enable the retailer to implement a POS system economically and at the same time optimise the front office desk space for cash handling.

Sergey Ledenev, CEO of Crystal Service Company said: “We needed to have a printer which would have reliable and smooth operation for 7 years as the basis on which we developed the Pirit FR01K. Thanks to our previous experience with CognitiveTPG printers, and a fruitful relationship with Maxatec, Crystal Service selected the TPG printer Model A798, which met all our requirements.

Together with our extensive experience and the reliability of the A798 printer, we were able to create the best device currently in its class. The Russian market is very large and we expect to provide significant growth by the end of 2011. We are grateful to the Maxatec Company for their assistance and look forward to many years of joint co-operation.”