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Crystal Service, established over 15 years ago and with offices in Moscow and Saint Petersburg, primarily develops software as well as supplying hardware, services and supplies to the retail and fuel vending markets.
Crystal evaluated a number of single station thermal printers for use as a fiscal device with a modular POS system. The selection of the CognitiveTPG printer Model A798 was based on performance, ergonomics, specification and reliability as well as the ease of developing and integrating a fiscal module for use with the printer – an essential requirement in the Russian market due to fiscal legislation and directives.
Crystal Service has now developed a fiscal printer, the Pirit FR01К, to be utilised with a modular POS system for the huge Russian retail market. The product is suitable not only for national retailers, but also for small regional clients. Demand for modular systems in comparison with other types of front office POS technology has grown strongly in recent times. There are a number of reasons for this development, the first being that modular systems are significantly lower cost than integrated POS systems, making a modular set-up very attractive to small retail outlets. The second reason is that when using a modular system the customer can select any PC and is not tied to a particular model or brand. Furthermore, demand is constantly increasing due to technology developments at the point-of-sale within the Russian retail market. The introduction of modular point-of-sale systems utilising a fiscal printer enable the retailer to implement a POS system economically and at the same time optimise the front office desk space for cash handling.
Sergey Ledenev, CEO of Crystal Service Company said: “We needed to have a printer which would have reliable and smooth operation for 7 years as the basis on which we developed the Pirit FR01K. Thanks to our previous experience with CognitiveTPG printers, and a fruitful relationship with Maxatec, Crystal Service selected the TPG printer Model A798, which met all our requirements.
Together with our extensive experience and the reliability of the A798 printer, we were able to create the best device currently in its class. The Russian market is very large and we expect to provide significant growth by the end of 2011. We are grateful to the Maxatec Company for their assistance and look forward to many years of joint co-operation.”