Welcome to the Maxatec RMA area of the website.
We are sorry that you have experienced issues with products supplied by Maxatec. On this site you can raise a request to return a faulty device for repair. Before returning your device, please contact the helpdesk to ensure all possible fault diagnosis has been completed. You can contact the helpdesk by sending an e-mail to helpdesk@maxatec-europe.com or calling +44 (0) 161 942 7850.
Maxatec provides in warranty, out of warranty and enhanced warranty services for most products from the Maxatec portfolio, however there are some units that may need to be returned to a 3rd party for warranty service (see below).
3rd Party Warranty Repairs
Datamax O’Neil – These products are returned to QCOM
Visit : www.qcom.co.uk or Call 01905 827650
To raise an RMA for all other manufacturers please click below