Trust takes years to build and only a second to destroy. The next point of call after the physician; pharmacists are key when it comes to providing healthcare to the very young, the elderly and everyone in between. We have long standing experience improving pharmacy working practises. Our solutions can help you too.
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Maxatec knows how important customer safety is to your business - if labels are printed incorrectly, best before dates, patient ID and dosage information can be obscured. Time is of the essence - we know how frustrating it is for your staff when they are held back by hardware issues.
Maxatec has worked with pharmacy businesses like yours for over 40 years, creating bespoke solutions that help reduce labelling errors, cut down on administration time and free up staff so they can spend more time on the shop floor with customers.
Legal challenges, patient and physician disputes and wasted stock are all reduced. Profits are increased. Now doesn't that feel better?
A major pharmacy chain spent more mone was spent on costly “label/form” combination paper every year than on the laser printer, toner cartridges and maintenance put together. The opportunity was ripe for one VAR who understood the primary needs of the customer and the versatility of the CognitiveTPG printer family.
The pharmacy had several goals for the POS labelling system:
•Enable the laser printer duplex printing capability. The expensive label/form combination sheet prohibits duplex printing
• Eliminate printer jams caused by the label portion of the label/form combination sheet
• Help to prevent a costly incorrect prescription from leaving the pharmacy by printing the “script” tag before fulfilling the prescription, impossible with the label/form combination sheet
A VAR proposed a thermal printing solution with the
following characteristics:
• Built-in Ethernet capability
• Exceptional print quality (300 dpi) for small labels
• FLASH memory for graphics storage
• Compatible with PCL (printing language)
Two thermal printers were able to provide a cost-benefit that outweighed the initial outlay. One thermal printer at the prescription receipt area prints identification barcodes and prescription tags, or scripts.
Previously, the script would travel with the prescription as it is fulfilled, dispensed, input into the database, and then filed.
With a CognitiveTPG printer at the receipt area, the pharmacist enters the prescription into the database and immediately prints the script. As the pharmacist files the prescription, a software program has the time to raise warning flags and prevent an incorrect prescription from being distributed to a patient.
Although rare, incorrectly filed prescriptions can be dangerous to patients. A second thermal printer prints the pill bottle labels.
PCL Compatibility
Compatibility with PCL (Printer Control Language) was a must as this printer would be receive the same data previously sent to the laser printer. The solution was a CognitiveTPG barcode printer with built-in Ethernet connection, enabling plug-and-play connectivity with the pharmacy’s 10-Base-T network. Bundled inControl™ network printer management software displays graphical alerts on the Windows® workstation at the receipt area when a printer is out of media.
A handy illustration explains how to install the media and standard procedures use an intuitive and friendly language for common operations.The pharmacist’s VAR programmed a CognitiveTPG printer to accept the PCL information.
The CognitiveTPG Point of Sale Labelling Solution:
1. Reduces costly and potentially dangerous errors by helping stop incorrect prescriptions from leaving the pharmacy
2. Saves money by reducing the media costs associated with laser combination forms
3. Enables the laser printers to print receipt and patient education forms using duplex bond paper, saving the pharmacy time and money
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